Support Center

Presenter Manual Presenter Manual
Instructions and features overview for Web conferencing session leaders and panelists
Participant Manual Participant Manual
Instructions and features overview for Web conferencing attendees / registrants
Read Our FAQ Read Our FAQ
Answers to most EventPartner Web conferencing how-to questions
System Test System Test
Whether you're a presenter or attendee, we suggest performing a quick system test. This ensure your computer is ready to go for Web conferencing.
Tutorial Videos Tutorial Videos
Online how-to videos for our Web conferencing software.
Resources Library Resources Library
Includes documents and tools to help you plan and support your events.
 
 

System Requirements

Presenters

  • PC / Mac
  • Netscape / Internet Explorer 4.0 or later
  • Minimum 800x600 screen resolution
  • A continuous Internet connection
  • Any brand / type of Web cam and / or microphone work with EventPartner (if you choose our VoIP or VoIP / video conferencing options during signup)

Participants

  • PC / Mac
  • Netscape / Internet Explorer 4.0 or later
  • Minimum 800x600 screen resolution
  • A continuous Internet connection
  • Computer speakers
CommPartners EventPartner Web conferencing tool
 
 
Help Desk

Helpdesk @ CommPartners

Hours  Mon - Fri, 8:30 a.m. - 5:30 p.m., EST

Email  help@myeventpartner.com

Toll free 800. 274.9390

If you don't meet the above system requirements, or experience problems presenting or viewing the Web conferencing session, email us. Try to be as specific about your technical issues as possible. Please include information about your computer, such as:

  • CPU type
  • Operating system version (e.g., Windows 2003)
  • Internet connection speed (phone dial-up, DSL, cable, etc.)