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The CommPartners’ Process: Client Conversation & Ongoing Customer Care
The conversation begins with a CommPartners consultant and you. After learning your specific needs, we’ll then provide a researched proposal of technology services and solutions.
From there, our Customer Care client advocates step in to oversee management of your projects, including coordinating graphic designs and programming needs. During implementation, your advocate will schedule training, if needed, and be there for you and your staff offering continued technical support. Training sessions for additional staff or refresher training may also be scheduled.
CommPartners' Customer Care advocates will check in with you periodically with updates about new features, additional services and technologies being adopted within your industry.
Contact Customer Care to:
- Ask a technical support question
- Get answers to general inquiries
- Make changes to your account
- Add new services or users
- Schedule training
- Order new template designs
Toll free 800.274.9390
Email
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For full Customer Care contact information, click Request Information below.
Request Information
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