My name is Julie. You may have seen some of my posts on the CommPartners blog over the past few months. I am the Content Production Specialist here at CommPartners. This August, I was able to attend my first ASAE Conference, and while this may have been my first ASAE, I know this was a new experience for many. The virtual setting is the “new frontier” for a lot of people. For CommPartners, providing eLearning and Virtual Events has always been a part of our mission, especially now. Still, I was very excited to absorb as much information (and still absorbing with on-demand sessions) as possible to make sure CommPartners is evolving and growing with the association community. It was also a time for professional growth. I found many of the sessions helped me set personal goals that will help me be a more productive team member. I jotted down some notes from a few of the sessions that stood out to me and my takeaways.
What were your favorite sessions? What were your takeaways? Let us know on twitter @CommPart
One of the first steps in hosting a Virtual Conference with CommPartners is to meet with a Project Manager for a kick-off call. You likely went over some details during the sales call, but now will you dive more in-depth with your producer to take your conference to the next level. To ensure this process is as smooth as possible and production gets started without a hitch, here are a few things you can prepare for this meeting.
What are the dates of your conference?
You have probably established this information by the time you have spoken with the sales team and signed a contract, but if you have reached this point and have not set dates, expect that it will slow things down.
What do you want your conference website to look like?
Elevate clients can create a completely customized conference website. Having an idea of what you’d like your site to look like will speed the creation process up. Here are some things to consider:
- Will you use a sub-domain name of your website or will you use CommPartners’ domain name?
- Will you create an entirely new design theme or base it off your main site?
- What Elevate features and widgets will you include?
- What will your page navigation look like?
You should also be prepared to share files of your color palettes, logos, and any other images associated with your organization that you’ll want to include on your site. CommPartners is happy to help with any questions regarding your conference site environment, but for a truly custom look, arrive at the meeting with a prepared vision or idea.
How do you plan to handle registration?
Decide if your organization is going to process registration internally or if registration is going through the Elevate website. Both are possible, but your producer will need to know at the onset if registration is going through Elevate. The registration process will need to be built-in to the site and time may need to be added to the production timeline.
What does your agenda look like?
At this point, you should have a timeline prepared for your conference. Details about speakers and the sessions are not necessary, but your Project Manager needs to know when each session is happening, including breaks. They need to know you have left enough time for your learners to go from session to session plus take any necessary breaks.
At an in-person conference, learners have a certain amount of time to arrive at their next session. They have time to mingle in the hall or read the literature posted around the conference. There are also plenty of breaks built into the schedule for meals, to get water, go to the bathroom, and check email. Include breaks in your virtual conference agenda, as your virtual learners are doing the same things. They need to take personal breaks, look for the next session on the conference website, or address any technical difficulties they may have. They may also experience fatigue from online learning. Most are not accustomed to learning in this way and need breaks from the screen. Be sure that you include enough breaks in your schedule to accommodate the needs of your learners.
What is your session format?
Once you have you have a clear picture of what your agenda will look like, it is helpful to know what format your sessions will take. You have many options to choose from, will your speakers use just webcams? Slides and audio? A combination? Will some sessions be pre-produced? This can be a more in-depth discussion with your Project Manager at the meeting, but be prepared to tell them your expected attendance for the conference. It will help them choose the right format for your sessions.
Will you include sponsors?
Virtual Conferences offer several monetization options, and sponsorship is one of them. Be ready to let your Project Manager know what’s been sold to sponsors and at what level. Will there be sponsor videos or will your sponsors be introducing sessions? Are you including a Virtual Exhibit Hall?
A Virtual Exhibit Hall is home on your conference site for all the resources a sponsor can distribute to attendees. In each “exhibit booth,” the sponsor can upload PDFs, videos, company descriptions and links, and other assets. The exhibit hall will be open 24/7 – giving sponsors the opportunity for constant exposure.
Be creative when thinking of ways to include sponsors and be sure to prepare a list of participating sponsors for your Project Manager.
Will you include post-conference/session actions?
Finally, decide upfront if attendees are receiving items like credit, certificates, or evaluations after they have completed something at your conference. You then need to determine if they will receive them after each session or after the whole conference has concluded. If there is anything else attendees should receive after a session or the conference, now is the time to alert your Project Manager. These are actions that must be built-in into the site during the early stages.
By considering all of these questions before your first meeting with your Virtual Conference Project Manager, you not only save them time, you also save you and your team time. It will eliminate the amount of back-and-forth that usually occurs when trying to coordinate an event like this and advances the production timeline.
If you have any questions about your first kick-off meeting or would like to speak a sales representative, click here:
Contact Meghan Gowan, VP of Client Development at email@example.com
The reality of transitioning to a Virtual Conference can be as simple or complex as planning a traditional on-site event, depending on the needs of your organization. As CommPartners sees inquiries come in for Virtual Conferences, one question we hear often is, “is an LMS platform really necessary?”
In short, we believe, yes! An LMS or Learning Management System, like CommPartners’ Elevate, allows you to house all your conference resources in one place and creates a space for attendee engagement. Your LMS will be an enduring knowledge presence that makes your learners want to come back to your site for content and information repeatedly. An LMS also opens doors for new ways to monetize online learning as a fresh, constant source of content for your clients and members!
A Home Full of Resources
An LMS platform provides a place for your attendees to return throughout your Virtual Conference. They can reference things like the agenda, speaker bios, virtual tradeshow booths, uploaded resources, and more! Just like an in-person conference or exhibit hall, your attendees will be able to explore your LMS platform to find new and interesting information. An LMS will house a full catalog of resources for attendees, simplifying their experience by eliminating the need for multiple platforms.
One of the biggest concerns when moving from an on-site conference to a Virtual Conference is the elimination of human interaction. Learners attend these events to network and connect with people, and online that doesn’t seem possible. An LMS like Elevate can provide you with many options to bridge the gap between attendees, including discussion boards on the conference site or a specific session, live chat, and Q&A with the presenters during a live broadcast and one-to-one chat messaging! Peer-to-peer conversations, discussions with presenters, and live reactions will create a sense of human interaction in a virtual space.
A Stream of Content
By building an LMS platform now, you can secure a solid foundation for future online events and even create a new, constant source of information for clients and members. Plus, if your organization would want to produce another event, you would already have the tools, site, and team in place to implement. Not to mention, your attendees would have continued access to resources provided by you. With an established LMS, you have the option to add virtual components to any future on-site events. Attendees would also have the ability to refer back to the recordings of your conference to refresh themselves on what they had previously learned. By building an LMS into your crisis solution now, you are securing your organization for a sustainable future.
Make Money While Solving a Problem
The current need is for a virtual solution. Just because you are strategizing how to move forward in difficult times, doesn’t mean it should be at a loss! There are many options within an LMS to monetize your online offerings outside of registration fees. An LMS offers a constant source of resources, like creating subscription plans for your learners to access resources. You can brand pages with sponsors, play sponsor commercials in breaks, and feature ads in various areas of the platform. You can charge for virtual booth space in addition to the on-site booth, should you move forward with an on-site program. Monetizing Your Virtual Conference may mean a new way of creative thinking, but it is entirely possible to do!
While creating your virtual solution for this new challenge, it is wise to slow down, even for a brief moment, and analyze the long term return on investment. With so many uncertainties lingering, creating an LMS will enable you to maximize your remote presence.
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Going virtual doesn’t mean that you lose everything that an on-site event has! A lot of what you had planned for your on-site event can still occur online, it just may look a little differently.
Here are six ways you can maximize sponsorships and attendee revenue in a virtual platform:
In your conference website, a virtual exhibit hall can be built out to house all the resources a sponsor wants to distribute to attendees. In each “exhibit booth”, the sponsor can upload PDFs, videos, company descriptions and links, and other resources. The exhibit hall will be open 24/7 – giving even more exposure for the sponsors that originally intended. The “exhibit booths” can also be upgraded to allow chat room style discussions between attendees and staff from the sponsoring organization. Your sponsors will get maximum and continual exposure to your attendees and will serve as a resource for attendees throughout the conference with having to have a booth “maned” the entire time.
Branding and Logo Opportunities
Because you are building this virtual conference site from the ground up – you have the ability to make an al a carte sponsorship of nearly any page on the website. Have a poster session? Offer this page a sponsorship add-on, with their logo in a prominent location on this busy web page. Giving an option for boosted exposure on commonly used pages on the virtual conference exposure is another way the sponsors can ensure they are getting ROI.
Commercials or Pre-Produced Videos
Sponsors could upgrade their commitment level to include a commercial or pre-recorded video to play before or after a session in the virtual conference. All the sponsor needs to do is provide the video ahead of time and it can be queued up! This gives the sponsor the attendees undivided attention, as they are preparing for or concluding a session. You can also chose to have that video as a permanent part of the archived recording, which means evergreen exposure for the sponsor!
Session and Speaking Opportunities
There are numerous ways to offer speaking opportunities to your sponsors in exchange for financial support. You can offer an entire session to sponsors, or you can create a while section of your agenda dedicated to sponsors giving presentations! Allowing the sponsors to present gives them the feeling that they may miss of being in front of human people. It give a human interaction to a virtual setting.
Attendee Access Fees
Just as you would charge a registration fee for an on-site conference, you should be charging a registration fee for access to the virtual event. You can also break the access into per day or per session registrations if that suits your conference model better. You can also charge for access to various, high-profile discussions or resources. Attendee fees should not necessarily be less for a virtual conference, because while you are eliminating food and venue costs, you are now gaining hosting and technology costs.
Allowing your content to live on in an LMS is a smart move. You are able to continually add to your archive through the years of events and house more resources for 24/7 access. Just because an attendee paid for the conference does not necessarily mean they should receive access to the archives for an undetermined amount of time. You could restrict access to archives and other resources to those that choose to purchase subscriptions to your LMS platform. Entice your attendees to subscribe by offering exclusive content in the subscription model only.
Whether you are going virtual from the onset or rescheduling an onsite event, the conversation about monetization is important and necessary. There are many ways to drive revenue for a Virtual Conference, and these six options are only scratching the surface! Have any other ideas on how to boost revenue in a virtual format? We would love to hear from you at firstname.lastname@example.org
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