For this month’s dive into The Evolution of the Association LMS: 10 Considerations for 2020, we are looking at Community and Learning, the idea of integrating community into your content and your LMS.
We now live in a world that has gone almost entirely virtual, and if you are not using your LMS to bring your community together to learn and share ideas, you’re missing out on a huge engagement opportunity. According to a Finn Partners report, Engaging Members From a Distance, of the 15 associations observed, all of them included some online learning into their outreach methods during the pandemic.
Learning doesn’t stop when the instructor stops teaching; organizations can create an environment where peer-to-peer learning is just as important as learning from subject-matter experts by providing tools to simulate the value in-person learning.
When learners engage in community-based learning, they participate in a multi-dimensional educational experience based on self and peer experiences, rather than being told information from a single perspective in a flat environment.
So how do you incorporate Community and Learning into your LMS?
Community and Learning is all about active participation and bringing together diverse communities:
- Make learning active, not passive. In the virtual classroom, establish defined roles with clear expectations of participation.
- Create a space for dialogue. Community members can continue sharing ideas and best practices long after initial learning ends with specific discussion boards dedicated to specific topics.
- Get the conversation going. Post thought-provoking questions with a discussion board attached to your webinar and get buy-in before the presentation begins.
- Share resources. Share resources from your LMS’ learning catalog with membership while encouraging members to share helpful and relevant resources.
- Live participation. With CommPartners’ Elevate, you can integrate with your preferred webinar services like Zoom or GoToMeeting and facilitate participation during live events.
- Create unique profiles. Allow your learners to create unique profiles within your LMS so that interaction can be personal.
- Motivate with badges. Use badges and credentialing to encourage members to participate and post on discussion boards more frequently.
Community and Learning has the best results when there are several ways to engage, and those options are easy to use. Keep UX, or user experience, in mind and ensure your learners know how to access and use the tools you’re providing them.
Looking for more ideas on how to combine Community and Learning? Watch our latest webinar Social Learning in a Virtual World: Tips for Higher LMS and Community Engagement. Watch it and other on-demand webinars here.
Keep an eye out for next month’s deep-dive into Rich’s The Evolution of the Association LMS: 10 Considerations for 2020.
If you’re interested in learning more about Elevate or integrating community into your LMS, contact Meghan Gowen at email@example.com.
One of the first steps in hosting a Virtual Conference with CommPartners is to meet with an Event Producer for a kick-off call. You likely went over some details during the sales call, but now will you dive more in-depth with your producer to take your conference to the next level. To ensure this process is as smooth as possible and production gets started without a hitch, here are a few things you can prepare for this meeting.
What are the dates of your conference?
You have probably established this information by the time you have spoken with the sales team and signed a contract, but if you have reached this point and have not set dates, expect that it will slow things down.
What do you want your conference website to look like?
Elevate clients can create a completely customized conference website. Having an idea of what you’d like your site to look like will speed the creation process up. Here are some things to consider:
- Will you use a sub-domain name of your website or will you use CommPartners’ domain name?
- Will you create an entirely new design theme or base it off your main site?
- What Elevate features and widgets will you include?
- What will your page navigation look like?
You should also be prepared to share files of your color palettes, logos, and any other images associated with your organization that you’ll want to include on your site. CommPartners is happy to help with any questions regarding your conference site environment, but for a truly custom look, arrive at the meeting with a prepared vision or idea.
How do you plan to handle registration?
Decide if your organization is going to process registration internally or if registration is going through the Elevate website. Both are possible, but your producer will need to know at the onset if registration is going through Elevate. The registration process will need to be built-in to the site and time may need to be added to the production timeline.
What does your agenda look like?
At this point, you should have a timeline prepared for your conference. Details about speakers and the sessions are not necessary, but your Event Producer needs to know when each session is happening, including breaks. They need to know you have left enough time for your learners to go from session to session plus take any necessary breaks.
At an in-person conference, learners have a certain amount of time to arrive at their next session. They have time to mingle in the hall or read the literature posted around the conference. There are also plenty of breaks built into the schedule for meals, to get water, go to the bathroom, and check email. Include breaks in your virtual conference agenda, as your virtual learners are doing the same things. They need to take personal breaks, look for the next session on the conference website, or address any technical difficulties they may have. They may also experience fatigue from online learning. Most are not accustomed to learning in this way and need breaks from the screen. Be sure that you include enough breaks in your schedule to accommodate the needs of your learners.
What is your session format?
Once you have you have a clear picture of what your agenda will look like, it is helpful to know what format your sessions will take. You have many options to choose from, will your speakers use just webcams? Slides and audio? A combination? Will some sessions be pre-produced? This can be a more in-depth discussion with your Event Producer at the meeting, but be prepared to tell them your expected attendance for the conference. It will help them choose the right format for your sessions.
Will you include sponsors?
Virtual Conferences offer several monetization options, and sponsorship is one of them. Be ready to let your Event Producer know what’s been sold to sponsors and at what level. Will there be sponsor videos or will your sponsors be introducing sessions? Are you including a Virtual Exhibit Hall?
A Virtual Exhibit Hall is home on your conference site for all the resources a sponsor can distribute to attendees. In each “exhibit booth,” the sponsor can upload PDFs, videos, company descriptions and links, and other assets. The exhibit hall will be open 24/7 – giving sponsors the opportunity for constant exposure.
Be creative when thinking of ways to include sponsors and be sure to prepare a list of participating sponsors for your Event Producer.
Will you include post-conference/session actions?
Finally, decide upfront if attendees are receiving items like credit, certificates, or evaluations after they have completed something at your conference. You then need to determine if they will receive them after each session or after the whole conference has concluded. If there is anything else attendees should receive after a session or the conference, now is the time to alert your producer. These are actions that must be built-in into the site during the early stages.
By considering all of these questions before your first meeting with your Virtual Conference Event Producer, you not only save them time, you also save you and your team time. It will eliminate the amount of back-and-forth that usually occurs when trying to coordinate an event like this and advances the production timeline.
If you have any questions about your first kick-off meeting or would like to speak a sales representative, click here:
Contact Meghan Gowan, VP of Client Development at firstname.lastname@example.org
Going virtual doesn’t mean that you lose everything that an on-site event has! A lot of what you had planned for your on-site event can still occur online, it just may look a little differently.
Here are six ways you can maximize sponsorships and attendee revenue in a virtual platform:
In your conference website, a virtual exhibit hall can be built out to house all the resources a sponsor wants to distribute to attendees. In each “exhibit booth”, the sponsor can upload PDFs, videos, company descriptions and links, and other resources. The exhibit hall will be open 24/7 – giving even more exposure for the sponsors that originally intended. The “exhibit booths” can also be upgraded to allow chat room style discussions between attendees and staff from the sponsoring organization. Your sponsors will get maximum and continual exposure to your attendees and will serve as a resource for attendees throughout the conference with having to have a booth “maned” the entire time.
Branding and Logo Opportunities
Because you are building this virtual conference site from the ground up – you have the ability to make an al a carte sponsorship of nearly any page on the website. Have a poster session? Offer this page a sponsorship add-on, with their logo in a prominent location on this busy web page. Giving an option for boosted exposure on commonly used pages on the virtual conference exposure is another way the sponsors can ensure they are getting ROI.
Commercials or Pre-Produced Videos
Sponsors could upgrade their commitment level to include a commercial or pre-recorded video to play before or after a session in the virtual conference. All the sponsor needs to do is provide the video ahead of time and it can be queued up! This gives the sponsor the attendees undivided attention, as they are preparing for or concluding a session. You can also chose to have that video as a permanent part of the archived recording, which means evergreen exposure for the sponsor!
Session and Speaking Opportunities
There are numerous ways to offer speaking opportunities to your sponsors in exchange for financial support. You can offer an entire session to sponsors, or you can create a while section of your agenda dedicated to sponsors giving presentations! Allowing the sponsors to present gives them the feeling that they may miss of being in front of human people. It give a human interaction to a virtual setting.
Attendee Access Fees
Just as you would charge a registration fee for an on-site conference, you should be charging a registration fee for access to the virtual event. You can also break the access into per day or per session registrations if that suits your conference model better. You can also charge for access to various, high-profile discussions or resources. Attendee fees should not necessarily be less for a virtual conference, because while you are eliminating food and venue costs, you are now gaining hosting and technology costs.
Allowing your content to live on in an LMS is a smart move. You are able to continually add to your archive through the years of events and house more resources for 24/7 access. Just because an attendee paid for the conference does not necessarily mean they should receive access to the archives for an undetermined amount of time. You could restrict access to archives and other resources to those that choose to purchase subscriptions to your LMS platform. Entice your attendees to subscribe by offering exclusive content in the subscription model only.
Whether you are going virtual from the onset or rescheduling an onsite event, the conversation about monetization is important and necessary. There are many ways to drive revenue for a Virtual Conference, and these six options are only scratching the surface! Have any other ideas on how to boost revenue in a virtual format? We would love to hear from you at email@example.com
Click HERE to see all the episodes from Going Virtual with Kate!
Yesterday, I had the opportunity to present at the 2019 Higher Logic Super Forum, on the topic of community-based learning. At the start of the session, I discussed the difference between training and learning. I suggested that training tends to be one dimensional or instructional, in support of a specific process or job with a singular path towards the end goal. Learning can be described as a multi-dimensional approach, that links educational experience and work performance. It focuses on personal qualities and situational decision making. Too often online education programs that fit well into the learning space are structured as training. The problem is, there is little space created for engagement, conversation and sharing of ideas and this leads to minimal learner to learner or learner to instructor engagement.
A way to address this situation is to create space for sharing of ideas, reflection and connection among participants. This was one of the initial goals when we formed a close partnership with Higher Logic to bring learning and community together as a single offering. While we have had some success achieving this on a macro level with an integrated user experience (UX), a single menu structure and seamless integration, we have not had great progress on a content level.
In my talk yesterday, I made the case that if you are offering online learning that is enhanced from a collaboration among participants, an integration of your community and LMS on a program level makes a lot of sense. Here are three benefits of integrating discussions within your online course, virtual conference or webinar offerings:
- Your community members have already taken time to set up their profile and participate in the community. They can now leverage that presence to engage fellow learners in a more focused way. Adding online education to their participation makes them more active and creates synergy between the two platforms, therefore increasing participation.
- Satisfaction with a course will be enhanced when there is the opportunity to share ones ideas or thoughts with other learners.
- Adding discussions provides a continuum of what is learned. It provides participants the opportunity to continue with the topic once the course is completed.
Recently, CommPartners enhanced its integration between Higher Logic’s Community and CommPartners’ Elevate LMS. Is it time for you to make this a priority in 2020?
If you have questions on how to move forward with community based learning, contact Meghan Gowen, VP of Client Development at firstname.lastname@example.org