As 2018 winds down, all of us at CommPartners want to express our gratitude to our clients, partners and extended community for your collaboration and friendship over the past year. This was our 25th year in business. Where has the time gone? It’s been fun to look back and see how technology and online learning has changed and how our company and all of us individually have evolved. We’re proud of our history and our evolution as an organization. We feel fortunate to work with so many wonderful clients over many years. These relationships make our jobs so enjoyable and rewarding. We are extremely blessed!
Recently Barbara Bouton, Vice President, Professional Development from the National Hospice and Palliative Care Association provided us the following quote:
I truly think CommPartners is the best company I’ve had the privilege to work with in my career. I value each of you and am proud of the work we’ve accomplished together – especially the innovations!
What Barbara said reinforced our sense that what’s most important is the relationship between our team and our client’s staff and the commitment to stick together to seize opportunities and meet whatever challenges arise.
So as we celebrate 2018, we take pride in our clients’ success and all you have accomplished through your education initiatives.
The Year’s Highlights
- We celebrated five years since Elevate LMS was developed. It takes this period of time for a SaaS solution to fulfill the promise you envision when it’s first created. This year we experienced over 100% growth in new client placements. We are thrilled to welcome so many new organizations into the CP Family.
- We had our first user conference in 2018 that occurred in the spring in Washington DC. The conference included keynote and breakout sessions, trainings, one on one consultation and exhibits. Thank you to our presenters, partners and attendees for making this event a success.
- We established our Advisory Board to receive feedback on new ideas and development and provide clients an active voice as we move forward.
- We created a new administrative portal in Elevate that makes creating, managing and tracking education programs simple, fast and convenient. Our team was determined to support our clients with the most intuitive and user friendly admin available.
- EventCenter our proprietary webcast software was redeveloped with a new design, attendance checks, interactive features, high quality VOIP and enhanced multimedia.
- Our Higher Logic Partnership continued to evolve allowing our mutual clients to bring together community and learning in a unified presence. We are now building the next generation of our integration to support further engagement and bring together content from thought leaders and peer sharing of ideas.
- We established a partnership with BadgeCert to seamlessly provide and assign digital badges from learning activities in Elevate. We feel this will be an important to benefit to our clients as they incorporate digital credentials into their education offerings.
- The National Credentialing Institute was unveiled by our friends at Limitless Association Resources. CommPartners will be hosting this new site which is created to provide associations with assessment-based, professional development based on industry best practice for current and emerging industry professionals.
- We created our own community called CommPartners Connect. It supports the opportunity to collaborate around important topics in online learning and events.
- We welcomed five new staff members to the CP Team.
CommPartners’ first client 25 years was the National Association of Home Builders. This year NAHB selected CommPartners and our Elevate platform for their LMS. We’re grateful to reestablish our partnership with NAHB and all of our clients who continued to depend on us to support their online learning and events.
May each of you be blessed with good health and happiness in the New Year.
The 2018 National Association of Social Workers (NASW) Virtual Forum, Opioid Crisis: No Community is Immune, was live streamed from the NASW national office in Washington, DC, on Wednesday, November 14, and Thursday, November 15, 2018.
Now, before we dive deeper into details about the event itself, did you know that 85% of opioids are used by US citizens? According to the National Institute on Drug Abuse, every day nearly 200 people in the United States die from overdosing on opioids. The addiction to opioids has become a serious national public health crisis that affects people of all walks of life and is a very real and relevant topic impacting the social work community.
For our clients at NASW, it was critical to reach and engage with their members to discuss how social workers are an integral part of the collaborative multidisciplinary approach in working to respond to the current opioid epidemic.
So you might be thinking, how? How can the largest membership organization of professional social workers, with over 120,000 members nationwide, reach and engage with their community from remote locations? Well, here is where the wonderful world of live streaming and virtual forums came into play for NASW.
We had the opportunity to speak with two key players from the association, Richard Loomis, Conference & Event Planning Manager, and Rafaele Vitelli, Director of Professional and Workplace Development, each weighing in on their virtual conference experience and the relationship that has evolved between NASW and CommPartners.
To start off the conversation, we wanted to get some background information on why the association chose to take the virtual route and how this type of event fit strategically within their organization.
“As an association that is committed to positioning as the premiere source for social work and related health care profession, NASW saw the live streaming of virtual forums and conferences as a key component in providing our community with high quality content while also allowing the association itself to extend its reach and footprint,” said Loomis.
They also spoke on the fact that not only does live streaming allow the association to extend its reach, but it shows the members that they are taking innovative approaches to provide both flexibility and value to their membership. Audiences can tune in from their phone, work, or even their own home office. This provides a great advantage for the members because they are able to save costs on travel and hotel, but still receive the same high quality content as a site based conference.
The virtual forum itself consisted of 4 plenary sessions and 8 breakout sessions where the audience had the opportunity to engage and ask questions through a live chat. In preparation for the event, NASW handled the content side and CommPartners handled the operation and technical side. This was the fourth event that NASW and CommPartners have collaborated on and the relationship continues to grow.
Loomis shared his thoughts on the partnership and how CommPartners contributes to the success of the programs, “The partnership with CommPartners has been phenomenal and in place for a long time. We have worked with the team on multiple events and the company does not fail to deliver. Over the years, we have formed friendships with the colleagues at CommPartners and when you have that relationship and trust in each other it contributes to a successful program.” said Loomis.
To conclude the conversation we touched on a few highlights from the forum, one being the remarks from the President and CEO of Addiction and Policy forum which provided outstanding context to what was being addressed, said Loomis. Overall, both Loomis and Vitelli agreed that putting together a virtual event takes time and effort to ensure success. The association received very positive feedback from the attendees with many requests to continue hosting virtual forums. Loomis said that their members can certainly be expecting two more virtual forums in 2019.
About CommPartners Live Stream Services:
CommPartners helps organizations grow their event attendance and revenue and create highly interactive webcast solutions. We’ve produced thousands of webcasts over the past eight years, from small single camera programs to multiple camera, multiple location productions. What separates CommPartners from other providers is we professionally manage every aspect of the event; we do all of the heavy lifting for you. Our team of experienced event planners manage every detail and our experienced multimedia technicians handle all of the technical details. Our webcast platform offers dual encoding, redundant back-up streams, mobile friendly, and offers attendees active engagement opportunities to help them be an active participant.
Click here to find out more about CommPartners live stream services.
It’s hard to believe that the TV show, Cheers, had its last year on air in 1993, which is actually the year CommPartners was founded. People remember that Cheers, the name of the bar in the show, was a welcoming place because everyone knew your name when you walked in. People felt they belonged. They were recognized and appreciated.
So what does Cheers have to do with an LMS? It’s rather simple. When we invest our time and energy when accessing an organization’s LMS, we want to be recognized and provided relevant opportunities to our interests and education needs. Associations, as well as other types of organizations, know quite a bit about their learners. Just like people that walk into their friendly neighborhood tavern, it’s important to offer a welcoming environment that becomes the go-to place for our stakeholder’s online education needs.
So how can you create your LMS be to be the Cheers of online learning? With Elevate LMS, we strive to enable our clients to be their communities’ favorite learning destination. Here are five ways that we support the Cheers approach:
Elevate Relevancy Engine: When learners first log into Elevate, they are able to select their interests and “likes.” On future visits, Elevate recognizes the learner and presents programs of interest to them.
AMS / Community Integrations: We think of integrations as functional processes to connect two or more platforms. With Elevate, integrations provide additional value. It allows organizations to decide which content should be seen by which stakeholder. If it’s not relevant, why show it and clutter the experience? Pricing by learner type can also be automatically established.
Roles: In addition to member type, Elevate can further delineate who a learner is based on their role within the organization or other designations, such as a practice group. Roles also determine pricing and access.
Private Branding: Private branding can be unique for groups of learners from organizations. Seeing the unique design reinforces the relationship between you and your client.
Automatic Triggers: Like frequent flyer miles, automatic triggers assign credits based on rules that are established, such as a member renewing their membership.
All of these benefits provide a way of saying – I know who you are and based on your role or interests, we are providing you learning engagement opportunities that are just for you. In other words, this a place where you feel welcomed and have a relevant, individualized experience.
It’s the place where we know your name.
If you would like more information Elevate LMS, give us a call at (800) 274-9390 or fill out our online contact form to get in touch with someone.
We sat down with JJ Area, the Education Programs Manager at AILA, to understand their educational programs and how they have developed over the years.
Who is AILA?
The American Immigration Lawyers Association (AILA) is comprised of more than 15,000 attorneys and law professors who practice and teach immigration law. Our mission is two-fold: to increase the level of knowledge and professionalism of our members and to encourage advocacy before Congress, the Judiciary, the Federal Agencies, and the media, for immigration-related interests. The association was established to promote fair and just immigration policy, advance the quality of immigration law, and enhance the professional development of its members.
Where does education fit into the overall structure at AILA?
All of AILA’s members have to be licensed to practice law in one of the US jurisdictions, and most of the jurisdictions require continuing legal education (CLE) courses. This means we have a built-in audience. Additionally, a large portion of our members are solo practitioners, so they aren’t members of large firms that have a large financial backing. Therefore, anytime we can offer quality education and save them a bit of money, they appreciate it.
One of our strategic goals is to increase the knowledge and professionalism of members so our education program is one of the main ways we accomplish that. We want people to have the most current information available. We offer a podcast feed as a way to disseminate information that we want to get out quickly and at no cost. These tend to be niche topics that we don’t feel our members would necessarily see a big return on investment for, therefore, our podcasts are a way to provide the information without a price point.
Can you describe the evolution of your learning programs?
I’ve been with AILA since 2010, and there have definitely been some ebbs and flows. When we began our distance learning offerings, there was a big rush initially since our members hadn’t seen this from us and found it as an easy, affordable way to earn CLE credit. As time went on, other organizations also began offering CLE courses and the market was saturated; our numbers dipped a bit, so we had to adapt. We have done that in a number of ways.
We started offering live webcasts of some in-person conferences to provide something a little more polished and technologically savvy. Also, rather than listening on the phone you can see somebody there in front of you on your computer and ask questions live, so you have that interaction. This is a new way for people to participate, earn CLEs, and save on travel cost. Plus, we have the recording of the webcast, which we sell and offer to participants to view anything they may have missed.
We heard from our members that they wanted more on-demand content considering their busy and unpredictable schedules. The webcasts and seminar recordings can be done at their own pace and have proven very successful.
How has CommPartners aided in the evolution and growth of your learning programs?
We have worked with CommPartners since 2007. We began with audio seminars, then webinars, and now livestream events. When Elevate was released, we found it a very attractive option, but weren’t sure how to implement it in our organization. At the end of the month we are excited to launch new offerings through Elevate.
Additionally, we’ve found everyone at CommPartners to be responsive, professional and dedicated to ensuring we provide exceptional educational programs to our members. It’s great to see that no matter where someone is in the organization, straight up to Rich, everyone is very professional and great to work with.
What’s next for your education programs?
We saw other associations hosting courses entirely online and we viewed that as the future of learning so we wanted to offer that to our members. At the end of July we will be hosting an online course using Elevate. Ultimately, we want to put together AILA University which will offer micro-learning opportunities for the busy, unpredictable schedules of our members. We want these to be specific, 5 minute videos that can address the questions of our members. These are topics that don’t need to be addressed in a 60 minute webinar, but can be a quick answer so our members can get back to their clients. We are starting this year and hope to keep building upon it and adding a robust curriculum that we can update as needed.
We also eventually want to get into digital badging with these offerings. We see it as an engaging way for our members to advertise their learning track. We see this as an essential element in the future of continuing education, especially with the new generation of lawyers graduating. Our team is always looking into the future and assessing what we need to do to accommodate our members.
To learn more about AILA, please visit: https://www.aila.org/
Department of Commerce Certification Highlights CommPartners’ Commitment to Privacy
Columbia, MD – July 10, 2018. CommPartners, provider of Elevate Learning Management System, webinar, webcast, and livestream solutions has been certified by the U.S. Department of Commerce and the European Commission under the EU-U.S. Privacy Shield Framework.
The EU-U.S. Privacy Shield Framework provides companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.
“CommPartners is committed to protecting the privacy of our customers and their users. Our customers are very important to us and we want to ensure that their personal information is always safeguarded. We voluntarily self-certified with the EU-U.S. Privacy Shield Framework to ensure our customers have the most up-to-date and appropriate protection,” said Richard Finstein, CEO, CommPartners.
Client data and proprietary information is used by CommPartners for the sole purpose of creating more relevant learning experiences for users of Elevate Learning Management System. CommPartners will only partner with reputable organizations who share in the commitment to maintain a secure environment of user data.
CommPartners is a leading provider of online education and event solutions. At the core of the company’s solutions is our Elevate Learning Management System. To extend the value of Elevate LMS, we provide a wide range of online education services including curriculum design, instructional design, fully managed webinars, webcasts, livestream programs and virtual conferences. To learn more visit: www.commpartners.com.